Residential parks are managed by a park owner or manager. The park owner for a residential park may appoint a person as the park manager, with responsibility for the day-to-day management of the park.
Residential parks are managed by a park owner or manager. The park owner for a residential park may appoint a person as the park manager, with responsibility for the day-to-day management of the park. The park owner must as soon as practicable after an appointment under subsection 1 give to each home owner notice of the park manager’s appointment and the name and business address of the appointee. An appointment of a person as the park manager may be revoked at any time by the park owner. If the park owner revokes an appointment under subsection, the park owner must as soon as practicable after revoking the appointment give notice of the revocation to each home owner.
Park Owner Obligations
As an owner of a residential park, they must:
- comply with the site agreement and park rules
- comply with the park owner behavioural standards
- ensure the home owner always has access to their site in the park and reasonable access to common areas in the park
- ensure home owners can enjoy their site and common areas by respecting their reasonable peace, comfort or privacy in these areas
- use their best endeavours to ensure each home owner or other resident lives in an environment free from harassment and intimidation
- take reasonable steps to ensure home owners and emergency workers or vehicles have access to sites and reasonable access to common areas
- maintain the common areas and communal facilities in a reasonable state of cleanliness and repair so that they are fit for home owners to use
- ensure the times the park owner or park manager is available to be contacted by the home owner or the home owner’s tenant are reasonable, having regard to all the circumstances, including the utilities supplied by the park owner to the site;
- to the extent it is within the park owner’s control, to ensure the continuity of supply of a utility to the park and the site
- maintain trees in common areas so they do not pose a danger to people or property.
- tree maintenance on individual sites depends on negotiation between the park owner and the home owner, and should be included as a special term of the site agreement.
- establish and maintain reasonable and accessible mail facilities at the park for home owners
- maintain a notice board in a prominent position within the common areas, and do not interfere with a home owner’s right to read the board or place a notice on the board
- display information, as required by regulation, on the residential notice board
- pay for the cost of installing measuring devices or meters to measure individual site usage, if you wish to separately measure or meter the use of a utility on a site
- respect the home owners’ right to participate in a home owners’ organisation
- ensure the new site is broadly comparable to the original site if you reposition a manufactured home in the park, and provide a written undertaking to pay the home owner all the expenses to reposition the home
- enter a site only where there is a site agreement in force, the home owner consents to the entry, and to:
- respond to an emergency
- read a meter situated on the site if you arrange for the supply of electricity, gas or water to the site
- carry out an inspection or site maintenance after giving the home owner at least 2 days’ notice
- respond to correspondence from a home owner or other resident (or their representative), within 21 days of receipt of correspondence and provide a complete response to the correspondence.
Both home owners and park owners are required to comply with these obligations and behavioural standards. They are currently enforceable by application to QCAT.
